Terms & Conditions

Terms and Conditions. These terms and conditions (the Terms) govern your use of this website and your purchase of products from us. Our business name is wool decanted and our address is Vanora, Taggs Island, Hampton, TW12 2HA. By using this website, and by buying products from us, you agree to be bound by these Terms. 

Trade Description. Although we strive to ensure that the images and descriptions of our goods are accurate, we hope that you will understand that the hand-made nature of the products means there maybe slight variations in colour or size.

Complaints. We hope that you will not have any cause for complaint as we are committed to maintaining excellent standards of customer service. However, should you wish to make a complaint, please email us at hello@wooldecanted.co.uk