Privacy policy

Privacy. We are committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with GDPR regulations ). The data is confidential and will be used only for the purpose for which permission has been granted. We do not share data with partners or third parties. You can unsubscribe from our mailing list at any time, by using the link provided in our newsletters. If you have any queries regarding your personal information with regard to these practices please contact us at hello@wooldecanted.co.uk

Log Data. Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Security. When you make a purchase through our website, any personal information you send will be encrypted so that no one can intercept your details and read them. All payments are handled by Stripe or Paypal. Payment will be debited from your card before the dispatch of the goods you have purchased. Upon processing the transaction, Stripe or Paypal will issue you with an electronic transaction receipt which will be sent to the email address you provide. 

Links To External Sites. Our website contains links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services. 

Privacy Policy Changes. Although most changes are likely to be minor, wool decanted may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. This policy is effective from 1st December 2020.